Terms and conditions of service

Q: How much does shipping cost?

Italy (all provinces): € 5.99 Naples and province: € 4.99 Venice: € 9.99 ( fixed cost ) Free Shipping: Valid for orders over €79.99 (offer not valid during SALES periods)

Q: How can I pay?

We accept online payments via credit or debit cards (MasterCard, Maestro, American Express, VISA), PayPal, Amex, PostePay. You can also choose to pay in interest-free instalments thanks to Klarna . Or you can conveniently pay in cash on delivery.

Acceptance of Terms

By accessing the site, placing an order, or registering, you fully accept these Terms and Conditions.

Use of the Site

The site is intended exclusively for lawful and personal use, aimed at purchasing available products.

Intellectual Property

All content on the site (texts, images, graphics, logos, and design) is protected by copyright and is the exclusive property of ORLU S.R.L.
Any unauthorized reproduction or use is prohibited.

Product Purchase

Product images are for illustrative purposes.
Colors and shades may vary slightly from those displayed on screen based on:

device used,
display settings,
brightness and monitor calibration.

Such variations do not constitute a defect or non-conformity of the product.

Limitation of Liability

ORLU S.R.L. shall not be held liable for damages resulting from improper use of the site or any temporary service interruptions.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon their publication on the site.

Applicable Law

These Terms are governed by Italian Law.

Competent Court

For any dispute, the Court of Nola shall have exclusive jurisdiction.

Style tips

Doubts about size or fit? Contact us to find out your perfect size.

Pay in 3 installments with Klarna

Choose Klarna at checkout and pay in 3 interest-free installments.

Made easy

Changing your mind is normal. That's why we offer a simple and intuitive returns process.

Frequently Asked Questions

Here, you'll find answers to your most common questions about our products. If you'd like to learn more or have additional questions, please don't hesitate to contact us.

Our team is available from Monday to Saturday, from 10:00 AM to 8:00 PM

GET IN TOUCH WITH STAFF

When will I receive my order?

You will receive your order in 24/72 hours at your home via express courier with tracked shipping.

How much does shipping cost?

Italy (all provinces): € 5.99
Naples and province: € 4.99
Venice: € 9.99 (fixed cost)
Free Shipping: Valid for orders over €79.99 (offer not valid during SALES periods)

What if I don't feel like it or change my mind?

You can return your order within 14 days More info

Contact us and we will help you through the return process.

How can I pay?

We accept online payments via credit or debit cards (MasterCard, Maestro, American Express, VISA), PayPal, Amex, PostePay.

You can also choose to pay in interest-free instalments thanks to Klarna.

Or you can conveniently pay in cash on delivery.

Our team is available from Monday to Saturday, from 10:00 AM to 8:00 PM

GET IN TOUCH WITH STAFF

CONCEPT

Driven by a passion for excellence and a love for the art of fashion, we pay homage to the beauty and uniqueness of every woman. Each of our garments is the result of meticulous research, with the sole aim of enhancing the essence of those who wear them.

Choosing a garment from our collection means experiencing an emotion: that of feeling special, authentic, and unforgettable.

Because style is not just what you see.
It's what you live.

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